- Preparation and Planning of Training Programs:
- Analyse training needs and develops training programs that meet these needs.
- Determine locations, materials, and resources required for training.
- Implementation of Training Programs:
- Supervise the execution of training programs, including selecting trainers and managing resources.
- Monitor the progress of programs to ensure quality execution. And adherence to the set timeline.
- Collaboration with Other Departments:
- Coordinate with departments and partners to identify training needs and align programs.
- Evaluation of Training Programs:
- Assess training programs and measure their impact on participant performance.
- Follow up with participants to gather feedback and suggest necessary improvements.
- Follow-up and Development:
- Monitor trainee performance during and after training programs.
- Provide necessary support to ensure the quality of service delivered.
- Report Preparation:
- Prepare periodic reports on training activities, outcomes, and budget.
- Strong Understanding of Operations:
- Have a comprehensive understanding of company operations and how training impacts efficiency.
- Previous experience in operations to apply this knowledge in designing and implementing effective training programs.
- Proficient Use of Microsoft Skills:
- Mastery of Microsoft Office programs (Word, Excel, PowerPoint, Outlook) for organizing work and preparing reports.
- Ability to Work Under Pressure:
- Efficiently manage time and multiple demands under pressure.
- Negotiation Skills:
- Ability to negotiate with service providers, trainers, and participants to achieve the best outcomes.
- Educational Background:
- Bachelor’s degree in business administration or a related field.
- Work Experience:
- Previous experience in training and development.
- Experience in designing and implementing diverse training programs.
- Communication Skills:
- Strong communication and interpersonal skills.
- Project Management:
- Strong project management and time management skills.
- Language Proficiency:
- Proficiency in both Arabic and English (written and spoken).